Privacy Policy

Tietosuojakäytäntö

Last Updated: January 1, 2024

At Alanya Ortak Kuruluş Real Estate, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.buyhomesalanya.com.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address when you fill out contact forms or register for our services.
Property Inquiry Data: Details about properties you are interested in, including your search preferences, budget range, and desired location.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data: Information about how you use our website, including which pages you visit, how long you spend on each page, and the links you click.
Communication Data: Any messages, emails, or other communications you send to us.

2. How We Use Your Information

We use the information we collect to:

Respond to your property inquiries and connect you with our real estate advisors.
Provide you with property listings, market information, and related services.
Send you newsletters, promotional materials, and updates about new properties (only with your consent).
Improve our website, services, and customer experience.
Comply with legal obligations and enforce our terms.
Prevent fraud and ensure the security of our website.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data include:

Consent: Where you have given us explicit consent to process your data.
Contract: Where processing is necessary for the performance of a contract with you.
Legitimate Interests: Where processing is in our legitimate business interests.
Legal Obligation: Where we must comply with applicable laws.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Service Providers: Trusted third-party companies that assist us in operating our website and providing services (e.g., CRM systems, email providers).
Legal Authorities: When required by law, court order, or governmental regulation.
Business Partners: Property developers and legal advisors directly involved in facilitating your property transaction, with your consent.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, contact and inquiry data is retained for up to 5 years.

6. Your Rights

Under applicable data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data ("right to be forgotten").
Restriction: Request restriction of processing your data.
Portability: Request transfer of your data to another service provider.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

For questions about this Privacy Policy, please contact us at:
Alanya Ortak Kuruluş Real Estate
Mahmutlar Mahallesi, Atatürk Blvd. No:34, Alanya, Antalya, Turkey
[email protected]